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Privacy Policy

Last updated: June 2025

Harbour ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. By using the Harbour app, you agree to the practices described here.

1. Information We Collect

1.1 Information You Provide

During onboarding you provide:

  • Your first name and birth date (used to personalize your experience and verify you meet the age requirement)
  • Personality quiz responses and companion preferences

This information is stored locally on your device only — it is never uploaded to our servers.

1.2 Chat Messages

When you send a message, the text of that message (along with a short recent-history window and your companion's character profile) is sent to our chat backend via Supabase Edge Functions to generate a reply. We do not store your chat messages on our servers. All message history is stored in your app's private local storage. When you delete a conversation or uninstall the app, that data is gone.

1.3 Device & Usage Information

When you purchase a subscription, Apple processes the transaction and provides us confirmation of the entitlement through StoreKit. We do not receive your payment card details.

1.4 Advertising Identifier (IDFA)

Harbour uses the Meta (Facebook) SDK for ad measurement. If you grant tracking permission via Apple's App Tracking Transparency (ATT) prompt, your device's advertising identifier (IDFA) may be shared with Meta to measure whether you downloaded the app after seeing a Harbour ad. This is used solely for ad attribution — it does not affect in-app content or companion behavior. You can withdraw consent at any time under Settings → Privacy & Security → Tracking on your iPhone.

2. How We Use Your Information

  • To run the app. Your onboarding answers drive matching and companion personalization, entirely on-device.
  • To generate AI replies. Chat messages are sent to our backend (Supabase → DeepSeek or Grok AI) to produce companion responses. Your messages are processed transiently and not retained.
  • To manage your subscription. We verify your entitlement through Apple's StoreKit to unlock Gold or Platinum features.
  • To measure ad performance. Only if you grant ATT permission, IDFA may be shared with Meta to attribute app downloads to ad campaigns.

3. Third-Party Services

3.1 Supabase

Our chat backend runs on Supabase (supabase.com) hosted in the United States. Chat messages pass through this service transiently to reach the AI provider. Supabase's privacy policy is at supabase.com/privacy.

3.2 DeepSeek

Standard (non-Spicy) conversations are processed by DeepSeek's API. Messages are transmitted to DeepSeek's servers to generate replies. DeepSeek's privacy policy applies to this data transmission.

3.3 xAI (Grok)

When Spicy Mode is enabled (Platinum members only), conversations are processed by xAI's Grok API. Messages are transmitted to xAI's servers to generate replies. xAI's privacy policy applies to this data transmission.

3.4 Meta (Facebook SDK)

We include the Meta iOS SDK for advertising attribution. If you opt in to tracking, the SDK may share your IDFA and app-event signals (e.g., app install) with Meta. You can opt out at any time via iOS Settings. Meta's Data Policy is at facebook.com/privacy/policy.

3.5 Apple

In-app purchases and subscription management are handled by Apple. Apple's privacy policy is at apple.com/legal/privacy.

4. Data Storage & Security

Your profile, companion matches, and chat history are stored in your app's private local storage on your device. This data is protected by iOS's standard data protection (encrypted at rest when your device is locked). We do not have access to this data and cannot retrieve it if you lose your device or uninstall the app.

5. Children's Privacy

Harbour is intended for users aged 17 and older. We do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has used the app, please contact us and we will take steps to address it. The Spicy Mode feature requires users to be 18+ and is gated by an explicit opt-in.

6. Your Choices & Rights

  • Delete your data. Use Settings → Data → Reset All Chats or Delete Account to erase all locally stored data from your device.
  • Opt out of ad tracking. Go to iOS Settings → Privacy & Security → Tracking and disable tracking for Harbour.
  • Manage subscriptions. Go to iOS Settings → [Your Name] → Subscriptions to cancel or change your Harbour subscription.

If you are a resident of the EU, UK, or California and have questions about your rights (access, deletion, portability), contact us at privacy@getharbour.app.

7. International Users

Harbour is operated from the United States. By using the app and allowing messages to reach our backend, you consent to your message data being processed in the United States and, for AI replies, in the countries where DeepSeek and xAI operate.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

Questions about this policy? Reach us at:
privacy@getharbour.app
getharbour.app

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© 2025 Harbour. All rights reserved. Harbour companions are fictional AI characters, not real people.